Contact us

Set up your profile to join the community and access member benefits.

Email us

Click the green help ZenDesk button in the bottom right-hand corner of the homepage for all inquiries, including membership account and status updates, The Essential Guide print orders, and website questions. You can also email { support@scbwi.zendesk.com }

For questions, concerns, or suggestions about the website, please contact { webmaster@scbwi.org }

Please Note: Regional Advisors are volunteers. There are no regional office phone numbers, only emails. If you have a question about your region or a regional event, please contact your regional advisor. The email is listed on the region’s homepage.

To better assist you, please send your email to the appropriate address as listed above. Please do not send the same email to multiple addresses.


Phone hours

Monday – Friday. 9 a.m. PST – 5 p.m. PST

Call us at (256) 634-6982. If our representatives are busy or away, please make sure to leave an email address along with your name and message for a timely response.

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Find answers to some of the most commonly asked questions

You can find answers to some of the most commonly asked questions about our products, services, and policies. Whether you're a looking to learn more about our offerings, or a specific question, we've got you covered. Our FAQ page is regularly updated with the latest information, so you can always find the most up-to-date answers to your questions.